Capita Hack: Five Questions For Those Affected
Data leaks such as the Capita Hack have potentially serious consequences for all those involved – the target of the hack, the pension funds affected and the customers whose details have been exposed. When an individual or business is affected, it’s essential that they quickly understand their rights and obligations and prepare to manage any consequences which may follow.
The top five questions those affected should ask are:
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Reputation: how will my reputation be affected in the short and long term? What actions can I take, if needed, to set the record straight or mitigate any damage?
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Data: how has the leak affected my data protection rights and any obligations I may have to associates, whether employees or clients? What actions can I take to reduce risk to them?
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Contracts: how might my contractual obligations be affected by private information made public? What can I do to head off any potential disputes that may result?
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Tax: how will authorities such as HMRC respond, will an investigation result? What can I do to proactively satisfy any inquiries before matters escalate?
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Inquiries: how will the government and regulators respond to any perceived wider implications of the leak? What preparations should I make to manage these discussions?
Please contact any member of the Kingsley Napley Data Leak Response Team to discuss these questions.